Enthusiasm, motivation and caring
In hospital, I was more sedated. I was asleep normally. It’s just a feeling where you haven’t got anywhere to go except there, just being there, depressed, so agitated, so angry, so furious why it happened to you, so down in the dumps that you can’t get out, can’t see any way forward. They should have more places like this, where it’s one-to-one, talking to you, gradually building you up into a state where you can be confident enough to carry on.
How we ensure consistent support to residents
The Community operates a thorough recruitment procedure based on equal opportunities whilst ensuring the protection of residents. New staff are confirmed in post only after the Community have received references and on completion of satisfactory Disclosure Barring Service checks (DBS). All staff receive training on issues of Safeguarding.
We do not employ psychiatric nurses, we employ people from a broad range of backgrounds, who have the qualities and characteristics that provide the environment to implement the Community’s philosophy. Their skills and knowledge are developed through a programme of induction and ongoing training, to the requirement of TOPPS certified training programme and the nationally recognised Care Qualifications. Employees come from both graduate and non-graduate backgrounds and often move on to careers in nursing and social work as well as post-graduate study.
Residents are involved in staff selection and their feedback on the care provision is encouraged and supported.