Management of violence and aggression
Learn to spot potential triggers and de-escalation techniques in this 3 part course.
Course Introduction
Violence is often linked to insecurity. When your staff are aware of potential triggers, are skilled in de-escalation, and, should an incident occur, know that it can be contained safely and with minimum distress to all concerned, it brings about a confidence, which itself minimises risk.
This is a 3 part course.
Course Levels
On this course you will complete the following levels.
Conflict Resolution - Course Content
A course providing the basis for working with individuals with challenging behaviour. This course contains the following modules:
Breakaway - Course Content
Breaking away when encountering incidents of aggression or violence. This course contains the following modules:
Physical Intervention - Course Content
How to ensure that service users and staff are kept safe when physical interventions are required. This course contains the following modules:
Gillian Buxton
After graduating from University Gillian taught outdoor education for over 10 years and since 1999 she has worked at the Community of St Anthony and St Elias, an organisation which works to promote the independence of service users, mostly from the mental health sector, all of a very challenging nature. She has worked as both Support Worker, Registered Manager and Training Manager. She qualified as a General Services Association Tutor in January 2004 and a NUCO First Aid Instructor in 2014.
Venue
Candidates
Insurance
Certification
The company provides lots of training and there is always the opportunity to do more all you have to do is ask