Author Type: Staff Member

Our role is to build trust with people in our own care and support – I think that helps them to feel safe.

We encourage everybody to support each other. Observing others overcoming their own challenges offers opportunity for discussion, reflection and growth, and this can diminish isolation and lonliness.

They are always looking for ways to improve, they always seek feedback, listen and never dismiss.

Dignity, privacy and choice are at the heart of our ethos and this is reflected in how we work with individuals.

We teach people home skills, living skills, hygiene, social skills. We build trusting relationships with people at their own pace. We help build confidence.

It’s really nice here. We’re one big team, residents included…I like being around these people. All the residents have such good qualities.