They were open in their dialogue and they stepped up to find out what they could do. They are not like other providers. I find them really brilliant.
Author Type: External Professional
There is an ethos of “Everyone is of value just as they are and nothing is too good for them”, this results in an atmosphere of total care.
We were told that people who lived in the home benefited from “outstanding” care because of the competence and dedication of the management.
Privacy and choice prevail. The atmosphere of respect which prevails for both the staff and the residents results in a very responsive atmosphere.
They have enabled him to achieve a quality of life he could never achieve in another setting. I am hugely impressed with them, they are an outstanding provider of care, I couldn’t have been more impressed.
I can say unreservedly that I have never before worked in such a positive, therapeutic organisation, and I regard it a privilege to be able to use my skills in such an effective environment.
One relative described how the registered manager had travelled some distance to see their relative on two separate occasions in order to spend time with them. Their relative was non communicative but according to them the registered manager “Didn’t give up, they tried again and again. They got (my relative) to talk because they didn’t … Continued
There are very few settings that could manage as well as they do. They are an amazing place.
They are not like other providers, I find it excellent, I cannot fault anything that they do.
I can say without a doubt that this organisation has the highest standards. To needs, crises, risk, aspirations, preferences and opportunities of relationship based care and treatment it has been second to none since I have been in psychiatry…The Community lead the way, the work is very well led and focused from a multidisciplinary perspective. … Continued